Privacy Policy

Last Updated: January 2026

Introduction

Swentoluxaprime Pty Ltd (ABN 12 345 678 901) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect the following types of personal information:

  • Name and contact details (email address, phone number, postal address)
  • Financial information relevant to assessing your eligibility for government programmes
  • Tax File Number (TFN) when required for specific services
  • Employment and income details
  • Information about your family situation and dependants
  • Communication records between you and our team

How We Use Your Information

We use your personal information to:

  • Assess your eligibility for government grants and tax benefits
  • Provide financial consultation services
  • Process your applications and claims
  • Communicate with you about our services
  • Send you newsletters and marketing communications (with your consent)
  • Comply with legal and regulatory obligations
  • Improve our services and customer experience

Disclosure of Information

We may disclose your personal information to:

  • Government agencies (such as the Australian Taxation Office, Services Australia)
  • Our professional advisers and service providers
  • Third parties where required by law or to protect our legal rights

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access to personal data.

Your Rights

Under the Privacy Act, you have the right to:

  • Access your personal information held by us
  • Request correction of inaccurate information
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Privacy Officer:

Email: privacy@swentoluxaprime.com.au | Phone: +61 3 9000 1234

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